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  • LD Products Takes Home 14th Bizrate Award for Customer Service Excellence

    https://static.ombe.com/slir/w235/forums/200/rickpics/LD-Award.jpg It happened again! LD Products earned the Bizrate Circle of Excellence Platinum Award for the fourteenth year in a row, receiving an overall customer satisfaction rating of 9.3/10 across 8 key performance shopping and service categories. Bizrate is a leading online provider of post-purchase customer satisfaction surveys, collecting essential feedback from thousands of verified customers from some of the top retail brands. A mix of reviews are collected immediately after purchase and after delivery, providing a holistic perspective on the entire shopping experience with both the brand and product. The Platinum award is reserved for a select tier of retailers that earned the top scores in the Bizrate network.

    LD Products 2019 Bizrate Scores

    Overall Satisfaction Rating: 9.3/10

    Would Shop Here Again: 9.4/10

    Likelihood To Recommend: 9.3/10
    • Product selection: 9.4/10
    • Ease of search: 9.3/10
    • Clarity of product information: 9.4/10
    • Check-out: 9.4/10
    • Order tracking: 9.3/10
    • Product met expectations: 9.3/10
    • Customer support: 9.2/10
    • Timely delivery: 9.4/10

    LD Products always strives to offer a superior shopping experience to its customers and the reviews and recognition provided by our Bizrate customers help us continually optimize our products and service. Thank you to all our customers for sharing your feedback!